API Incident
Resolved
Jun 18 at 12:40pm NZST
Earlier today, our AWS-hosted database encountered an unexpected issue and entered recovery mode, temporarily affecting service availability. The system successfully recovered after approximately 4 minutes however during this time requests to our API were unable to be processed.
We will continue to monitor this situation post recovery to ensure system reliability.
Affected services
Senstera Platform API
Updated
Jun 18 at 12:02pm NZST
The system has automatically initiated recovery procedures and has now successfully restarted.
Affected services
Senstera Platform API
Created
Jun 18 at 11:58am NZST
We're aware of an issue affecting our API and database connectivity. Our team is investigating and we'll provide an update as soon as possible.
Affected services
Senstera Platform API