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Downtime

API Incident

Jun 17, 2025 at 11:58pm UTC
Affected services
Senstera Platform API

Resolved
Jun 18, 2025 at 12:40am UTC

Earlier today, our AWS-hosted database encountered an unexpected issue and entered recovery mode, temporarily affecting service availability. The system successfully recovered after approximately 4 minutes however during this time requests to our API were unable to be processed.

We will continue to monitor this situation post recovery to ensure system reliability.

Updated
Jun 18, 2025 at 12:02am UTC

The system has automatically initiated recovery procedures and has now successfully restarted.

Created
Jun 17, 2025 at 11:58pm UTC

We're aware of an issue affecting our API and database connectivity. Our team is investigating and we'll provide an update as soon as possible.